Shipping policy

ARC Levers ships orders from our facility in Rancho Cucamonga, California.

Order Processing

Most in-stock orders are processed within 1–3 business days. Orders are not normally processed or shipped on weekends or major holidays.

Processing may take longer during new-product launches, sales, race events or periods of unusually high order volume. Preorder and backordered products will ship according to the estimated availability stated on the applicable product page.

Shipping Rates

Available shipping methods and rates are displayed during checkout.

ARC Levers offers free standard shipping on qualifying orders over $150 shipped within the contiguous United States. Coupon or promotional-code orders may be excluded from the free-shipping offer.

Delivery Estimates

Delivery estimates begin after an order has been processed and transferred to the carrier. Carrier delivery dates are estimates and are not guaranteed.

ARC Levers is not responsible for delays caused by the shipping carrier, weather, natural disasters, incorrect addresses or other circumstances outside our control.

Tracking

Tracking information will be emailed to the address provided during checkout once the order has shipped. Tracking information may take up to 24 hours to become active.

Address Changes

Customers are responsible for providing a complete and accurate shipping address.

If you need to change an address, contact ARC Levers as soon as possible. We cannot guarantee that an address can be changed after an order has entered processing or has been shipped.

Additional shipping charges resulting from an incorrect or incomplete address may be the customer’s responsibility.

Lost or Damaged Shipments

Inspect your order when it arrives. If an order arrives damaged, is missing items or appears to be lost, contact ARC Levers promptly with your order number, photographs and any relevant tracking information.

ARC Levers will assist with the carrier investigation when appropriate. ARC Levers is not responsible for packages confirmed as delivered to the address supplied by the customer.

International and Canadian Orders

International customers are responsible for all customs duties, taxes, brokerage fees and import charges imposed by the destination country or carrier. These charges are not included in the product price or shipping charge collected by ARC Levers unless specifically stated during checkout.

Customs processing may delay delivery. ARC Levers cannot control or estimate customs-processing times or final import charges.

Contact

For shipping questions, contact:

ARC Levers
8462 Utica Ave.
Rancho Cucamonga, CA 91730
Phone: 909-987-4213
Email: info@arclevers.com